A clinical-stage sponsor, a botanical-derived product and a multi-vendor supply chain — bridging food-derived material controls with pharmaceutical GMP as the program advanced into Phase 2
Client: International clinical-stage pharmaceutical / biotechnology sponsor based in Victoria, Australia
Sector: Biotechnology / clinical-stage drug development - botanical-derived pharmaceutical product
Project type: Phase-appropriate PQS/DMS implementation, Phase 2 Quality and CMC strategy, analytical and stability development, manufacturing/vendor oversight, and regulatory documentation
Standards: FDA IND / 21 CFR • TGA/PIC/S GMP • ICH Q1/Q2/Q3/Q6/Q9/Q10 • applicable pharmacopoeial requirements
Outcome: An initial PQS/DMS engagement expanded into ongoing Quality, CMC and regulatory support through the product's Phase 2 development
QSN was originally engaged to establish a phase-appropriate Pharmaceutical Quality System (PQS) and Document Management System (DMS) (SharePoint) as the client transitioned from research and development into clinical development. As the program advanced into Phase 2, the CMC package, manufacturing controls, analytical methods, specifications, stability program, vendor oversight and regulatory documentation all needed to mature alongside it. The product itself added a layer of complexity rarely seen with a conventional synthetic drug substance: it originated from naturally variable, food-grade botanical material sourced through an external supply chain, and needed to be brought under an appropriate pharmaceutical control strategy before incorporation into the clinical drug product.
The outsourced operating model compounded this. Starting material supply, drug substance and drug product manufacture, and specialist processing and analytical testing were spread across multiple external organisations, requiring clear responsibilities and traceability across organisational boundaries.
FDA feedback added further pressure — to clarify the regulatory designation and control of the botanical starting material and drug substance, strengthen contaminant and analytical controls, and firm up the Module 3 dossier.
QSN was engaged to provide integrated Quality and CMC support across the Sponsor, CMO, starting-material supplier and specialist laboratories, building a practical, risk-based control strategy appropriate to a Phase 2 program — without prematurely imposing commercial-stage requirements the available data couldn't yet support.
QSN's role evolved from establishing the Sponsor's PQS and DMS into integrated support spanning Quality, CMC, analytical development, manufacturing and regulatory documentation. Rather than treating these as independent workstreams, QSN coordinated activities across the interfaces that matter most in a lean clinical-stage organisation, where the boundaries between QA, CMC, Regulatory, Development and Analytical functions are rarely absolute — while Quality retained the independence needed for GMP decision-making.
Established the Sponsor's phase-appropriate PQS and supporting DMS as the foundation for clinical development and GMP oversight
Developed procedures, forms, registers and tools across document control, data integrity/GDocP, training, vendor management, quality risk management, change control, deviations, CAPA, audits, Quality Agreements, validation and batch management
Designed the system around a lean clinical-stage Sponsor, allowing the PQS to mature with the program rather than requiring wholesale replacement at each clinical phase
Reviewed the evolving Phase 2 CMC package and translated regulatory feedback into practical actions across the Sponsor, CMO, suppliers and external laboratories
Clarified the regulatory positioning of starting material, drug substance and drug product, and aligned manufacturing and testing information with the relevant CTD Module 3 sections
Developed phase-appropriate justifications for attributes where development data weren't yet sufficient to establish final commercial acceptance criteria
Supported responses to regulatory CMC questions and implementation of resulting commitments across specifications, testing, stability and manufacturing controls
Developed controls for introducing the botanical starting material into a pharmaceutical manufacturing supply chain — specifications, supplier controls, incoming testing and traceability
Defined the relationship between the starting material and the resulting GMP drug substance, and developed corresponding manufacturing and control narratives
Developed Phase 2 drug substance specifications covering identity, active content, physical characteristics, moisture, microbiological quality and other relevant attributes
Established phase-appropriate approaches for naturally variable material characteristics, distinguishing attributes needing defined acceptance criteria from those requiring continued monitoring
Supported development and review of the Phase 2 drug product manufacturing and control strategy across key manufacturing and packaging operations
Reviewed manufacturing protocols, batch documentation, critical in-process controls and process parameters, together with sampling frequencies and escalation criteria for adverse trends or manufacturing interruptions
Developed and reviewed Phase 2 drug product specifications, test methods and acceptance criteria, and assessed dosage-unit uniformity and sampling strategies against applicable pharmacopoeial requirements
Developed visual inspection and risk-based sampling approaches for drug product and packaging defects, and supported bracketing assessments across clinical presentations
Developed a phase-appropriate analytical validation strategy covering compendial, non-compendial and biological methods for drug substance and drug product control
Developed forced-degradation strategies to challenge analytical methods and confirm their ability to detect meaningful changes in drug substance and formulated product
Developed and reviewed Phase 2 stability protocols, including long-term, intermediate and accelerated conditions and risk-based selection of tests and timepoints
Developed packaging bracketing justifications to reduce unnecessary stability testing while maintaining appropriate representation of clinical presentations
Developed an end-to-end contaminant-control strategy spanning botanical starting material, drug substance and finished drug product
Evaluated appropriate analytical approaches and supported qualification of specialist external laboratories and matrix-specific method suitability
Reviewed microbiological specifications and specified-organism testing against applicable pharmacopoeial requirements, balancing assurance with the practical limits of small clinical batch sizes
Developed risk-based strategies for elemental impurities, residual solvents and nitrosamines, using supplier/process knowledge and analytical data to determine where testing was warranted versus a documented risk assessment
Qualified and risk-categorised CMOs, analytical laboratories and specialist providers using a phase-appropriate vendor-management approach
Reviewed vendor questionnaires, GMP licences, ISO/IEC 17025 accreditation and product-specific method suitability
Developed Quality Agreements and responsibility allocations across the Sponsor, CMO, starting-material supplier and outsourced service providers
Worked directly with CMOs, suppliers and laboratories to resolve technical and Quality questions, and provided input into clinical labelling, shipment and temperature-monitoring arrangements
Supported Sponsor oversight of clinical batch manufacture and release, including risk assessment of manufacturing timelines against completion of analytical testing
Applied formal Quality Risk Management principles to manufacturing, analytical and supply-chain issues rather than automatically imposing commercial-stage controls
Supported investigation of atypical manufacturing observations, including structured Is/Is Not and fishbone/root-cause frameworks
Provided ongoing Quality, CMC and regulatory review as data accumulated, allowing the control strategy to evolve with increasing product and process knowledge
An initial PQS/DMS engagement grew into ongoing Quality, CMC and regulatory support across the client's Phase 2 program
A phase-appropriate Quality framework providing GMP governance without over-building for a lean clinical-stage organisation
An integrated CMC strategy connecting botanical starting-material risk, drug substance and drug product controls, analytical methods, stability, vendor oversight and regulatory documentation
A strengthened CMC package incorporating FDA feedback, with clearer definition of material controls and manufacturing/testing responsibilities
Phase-appropriate specifications, controls and analytical strategies designed to provide assurance for Phase 2 while continuing to evolve as development data accumulate
Strengthened oversight of an outsourced manufacturing and analytical network through defined responsibilities and risk-based vendor qualification
Whether you're navigating a non-standard starting material, an outsourced manufacturing network, or a CMC package that needs to mature alongside your clinical program, QSN can help you build a control strategy that fits where you are today.
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